Our most common questions!

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📦 Order & Shipping


1. When will my order ship?

Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking once it's shipped.

2. How long does delivery take?

  • 3–7 business days
  • 7–15 business days (customs delays may apply)

3. Do you offer express shipping?

Yes, express shipping options are available at checkout for select locations.

4. Can I track my package?

Yes! You’ll get a tracking number via email once your order is shipped.

💳 Payment

  1. What payment methods do you accept?
    We accept all major credit cards, PayPal, Apple Pay, Google Pay, and more.
  2. Is it safe to order from your site?
    Absolutely. Our website uses 256-bit SSL encryption and secure payment gateways.
  3. Can I apply more than one promo code?
    Only one discount code can be applied per order unless otherwise specified.

🔄 Returns & Refunds

  1. What’s your return policy?
    We offer a 30-day satisfaction guarantee. If you're not happy with your order, contact us for a refund or replacement.
  2. Can I return opened bottles?
    Yes! Our satisfaction guarantee covers first-time opened products. Return shipping costs may apply.
  3. How long do refunds take?
    Refunds are processed within 5–7 business days after we receive the returned product.

💊 Product & Usage

  1. Are your supplements safe?
    Yes. Our products are manufactured in GMP-certified facilities and meet strict quality and safety standards.
  2. Are your supplements FDA approved?
    While the FDA does not "approve" dietary supplements, our products comply with all FDA regulations for labeling and manufacturing.
  3. Are your products vegan / gluten-free / non-GMO?
    Check each product description for specific certifications like vegan, gluten-free, soy-free, dairy-free, and non-GMO status.
  4. How should I take the supplements?
    Dosage and usage instructions are clearly listed on each product label. Always follow those directions, or consult with a healthcare professional if unsure.
  5. Can I take your supplements with other medications?
    We recommend consulting your healthcare provider before starting any new supplement—especially if you’re taking prescription medications or have health conditions.
  6. Are your products third-party tested?
    Yes, many of our supplements are independently tested for purity and potency. Certificates of Analysis (COAs) are available upon request.
  7. Do your products have an expiration date?
    Yes, you’ll find the expiration or “best by” date printed on every bottle or box.