Our most common questions!
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📦 Order & Shipping
1. When will my order ship?
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking once it's shipped.
2. How long does delivery take?
- 3–7 business days
- 7–15 business days (customs delays may apply)
3. Do you offer express shipping?
Yes, express shipping options are available at checkout for select locations.
4. Can I track my package?
Yes! You’ll get a tracking number via email once your order is shipped.
💳 Payment
- What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and more. - Is it safe to order from your site?
Absolutely. Our website uses 256-bit SSL encryption and secure payment gateways. - Can I apply more than one promo code?
Only one discount code can be applied per order unless otherwise specified.
🔄 Returns & Refunds
- What’s your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your order, contact us for a refund or replacement. - Can I return opened bottles?
Yes! Our satisfaction guarantee covers first-time opened products. Return shipping costs may apply. - How long do refunds take?
Refunds are processed within 5–7 business days after we receive the returned product.
💊 Product & Usage
- Are your supplements safe?
Yes. Our products are manufactured in GMP-certified facilities and meet strict quality and safety standards. - Are your supplements FDA approved?
While the FDA does not "approve" dietary supplements, our products comply with all FDA regulations for labeling and manufacturing. - Are your products vegan / gluten-free / non-GMO?
Check each product description for specific certifications like vegan, gluten-free, soy-free, dairy-free, and non-GMO status. - How should I take the supplements?
Dosage and usage instructions are clearly listed on each product label. Always follow those directions, or consult with a healthcare professional if unsure. - Can I take your supplements with other medications?
We recommend consulting your healthcare provider before starting any new supplement—especially if you’re taking prescription medications or have health conditions. - Are your products third-party tested?
Yes, many of our supplements are independently tested for purity and potency. Certificates of Analysis (COAs) are available upon request. - Do your products have an expiration date?
Yes, you’ll find the expiration or “best by” date printed on every bottle or box.